
Overview
At Afsat Communications, protecting our users' privacy and security is a top priority. For this reason, we have adopted the following policy to advise you of your choices regarding the use of your personal information online. This policy describes what types of information we gather about you, how we use it, under what circumstances we disclose it to third-parties, and your rights to update or correct it.
Scope of Policy
This Policy applies to Afsat Communications Africa Limited, its subsidiaries and its service brands: namely iWay Broadband, iWay Dedicated, and iWay Corporate Networks. It does not apply to other companies' or organizations' web sites to which we link. You should carefully review the privacy policies of those web sites in order to determine how they treat your personal information.
Information Gathered From All Visitors
We gather certain generic information with respect to customers' use of our web site, such as the number of unique visitors, the frequency with which they visit, and the areas on the web site that they favor. These statistics are very much like television ratings that tell the networks how many people tuned in to a program. We only use this type of data in aggregate-that is, we look at the data on a collective basis, in summary form, rather than on an individual basis. This data helps us determine the extent to which our customers use certain parts of our web site, which, in turn, enables us to make it as appealing as possible. We may also provide statistical "ratings" about how our customers collectively use our web site to advertisers, sponsors, and other companies with which we do business ("Business Partners"). We do this so they, too, can understand how often people use their areas of the site in order for them to provide you with the best possible experience. These statistical ratings do not contain any personally identifiable information about you or any of our users.
IP Addresses
We collect and analyze traffic on our web site by keeping track of the IP addresses of our visitors. IP addresses are unique numeric identifiers that are assigned to each computer browser accessing the Internet. An IP address, by itself, cannot identify you personally. However, when combined with other information provided by your Internet Service Provider (ISP), your IP address can be used to identify the computer originating a message.
From time to time, we may send you surveys or solicit your feedback. We use surveys to gauge user interest in new products and services we may offer. We will ask for your feedback on content and site features. We will use the information we gather to improve our sites and provide a more meaningful experience for our users. We may also use the information to alert you to offers and products in which you have expressed an interest.
Communications from Afsat
We send to all of our registered users our exclusive “iWay News” e-newsletter, which alerts you to what's happening at iWay, new features, content, and services available on our site. These communications are sent to you directly by iWay Africa and will have the originating “@iwayafrica.com” email address. We do not share your personally identifiable information with any third parties in connection with the Newsletter.
You can always decline the Newsletter by simply following the "unsubscribe" links at the bottom of the newslettr email.
Afsat's Uses of Personal Information
If you have provided us your consent, we will use the information we have collected about you in five ways:
- To send personalized, targeted information that we think our users will find relevant, either from Afsat or directly from its Business Partners;
- To include targeted advertising within such messages;
- To send promotions and offers based on the user's interests;
- To contact the user for feedback and surveys; and
- To send the user other information about Afsat and its brands.
Contests and Promotions
Occasionally, Afsat may sponsor contests and/or promotions on our sites or in our e-mail products. Participation in such contests is purely voluntary. In order to enter a contest or promotion, you may be asked to provide personally identifiable information. By entering, you agree to all of its terms and conditions, which will be clearly outlined in the rules. Where a contest or promotion is not sponsored by Afsat, the identity of the sponsor will be clearly disclosed in the rules. Afsat cannot be responsible for actions or policies of third-party contest sponsors. Users are encouraged to review the relevant privacy policy of the sponsor before entering.
Changes to the Privacy Policy
Afsat will occasionally update this Privacy Policy in response to changing business circumstances and legal developments. When Afsat posts changes to this Policy, you will see the word "updated" next to the Privacy Policy link at the bottom pagebar of the iWay Africa site. If there are material changes to this Policy or in how Afsat uses your personally identifiable information, Afsat will prominently post such changes prior to implementing the change. Afsat encourages you to periodically review this Policy to be informed of how we are protecting your information.
Online Usage
Even the best policy can't protect your online privacy and security in all circumstances. Unscrupulous advertisers, hackers, and scam artists are constantly searching the Internet looking for new targets. Your best protection is to understand the limits to privacy on the Internet and use common sense in all of your on-line activities. Be aware that e-mail is an inherently insecure form of communication. Remember that third parties are sometimes able to illegally intercept your unencrypted messages, including online greetings. Anytime you visit a chat room or post a message to an on-line bulletin board, your e-mail address can be accessed by advertisers looking to compile lists for unsolicited commercial e-mail (also known as spam). Be sure that you only disclose your e-mail address in circumstances in which it is safe to do so. Beware of scams in which persons unknown to you request your screen name, password, or credit card information. Make sure you verify the identity of anyone asking for personal information.
As always, if you have any questions, please feel free to contact us at iWay Africa Customer Support.
iWay Africa is a service of Afsat Communications Africa Limited.
Copyright © 2007. All rights reserved.
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